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We are contacting all current and former employees who have been identified as being impacted commencing 30 April. Current employees will receive either an email to their Swinburne email or a phone call from our People and Culture team. Former employees will be contacted using the most recently available contact information on file to verify payment details prior to processing payments. If you believe you may be impacted but haven’t heard from us by May 27, please email payupdate@swin peopleassist@swin.edu.au or call 03 9214 8600 and selecting option 2. If you are a current Swinburne College employee or have been employed by them since 15 February 2020, you will be contacted by them separately if you have been identified as impacted during your employment with them. |
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Employees who have been impacted will be contacted by Swinburne. If you believe you may be impacted but haven’t heard from us by May 27, please email payupdate@swin peopleassist@swin.edu.au or call 03 9214 8600 and selecting option 2. |
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We have identified 1,699 current and former employees who are impacted by this issue, who are owed $2.6 million by the University. There are also 114 current and former employees who are owed $245,610 by Swinburne College. |
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The causes of the underpayments relate to discrepancies relating to misinterpretation and misapplication of clauses in the enterprise agreements. More specifically, the causes include:
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Yes. Swinburne sent a text message to former employees that we are yet to hear from. The message asked recipients to call Swinburne on 03 9214 8600 to discuss their circumstances. The message included a link to unsubscribe from future messages, this is a requirement from our text message platform. |
Swinburne has taken action
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Current Swinburne employees will be contacted using their Swinburne email. If necessary, current employees can update their details via Workday. If you are an impacted former employee, and you are concerned that Swinburne does not have your current contact details, or if your details have changed, please contact us by emailing payupdate@swin peopleassist@swin.edu.au or calling 03 9214 8600 and selecting option 2. The email sent to you by Swinburne includes a link to a digital form which will ask you to confirm your current details. |
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You will receive a separate pay slip detailing the amounts paid. Please contact us if you have any queries by emailing payupdate@swin peopleassist@swin.edu.au or calling 03 9214 8600 and selecting option 2. |
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We have mobilised additional support from People and Culture and set up a dedicated contact centre to assist impacted employees. They can be reached by emailing payupdate@swin peopleassist@swin.edu.au or calling 03 9214 8600 and selecting option 2. If you are a current Swinburne College employee, or worked for Swinburne College post 15-February, please contact Swinburne College for information relating to your employment by emailing SCsessionals@swin.edu.au. |
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Staff members who have queries at any time in respect of their pay and entitlements or who consider they may have been underpaid can email payupdate@swin peopleassist@swin.edu.au or call 03 9214 8600, selecting option 2. |
Superannuation, tax and interest
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If your question has not been addressed above, please contact the dedicated call centre set up to support employees. You can email payupdate@swin peopleassist@swin.edu.au or call 03 9214 8600 (option 2).
If you are calling about your specific instance of underpayment, you will need to quote your individual reference number, which can be found on the letter you received.